Reference

Terms & Conditions For Your online 138 Account

online 138 Terms & Conditions explain how you open, use and protect your account before entering Live Baccarat Diamond, Aviator Quick Arena or other listed rooms.

Account access rulesWallet handling termsSupport contact pathLocal law applies
Browse Our Lobby Read FAQ
online 138 Terms & Conditions For Your online 138 Account
TERMS SUPPORT

Get Help With A Policy Question

A clear support route helps when a Terms & Conditions clause affects your login, wallet status or account request.

Account access If phone verification does not complete, contact our account support route with your registered phone number and the message shown on screen. We will explain which Terms & Conditions requirement applies and what account step remains before access can continue.
Wallet status For a DANA, OVO, GoPay or QRIS status question, send the payment reference and wallet name through support. We use those details to match the record, explain any review step and identify the Terms & Conditions clause connected to the request.
Policy request To ask about a correction, data copy or account closure, state the exact request and the email or phone attached to your account. Our support team can confirm the route, required account check and next response step without asking you to share a password.
ACCOUNT SAFEGUARDS

How We Apply These Account Rules

Our policy handling is tied to practical account events rather than broad statements. We record the steps needed to create access, match a wallet request and respond to a Terms & Conditions…

Data handling

We use account details, phone verification results and transaction references to operate the agreed account process. We do not need your password in a support message. If you ask what data is held, we can direct the request to the appropriate Terms & Conditions process.

Cookies

Cookies can keep a session connected and help us remember relevant account settings on your browser. You can manage browser cookie controls, though turning them off may interrupt sign-in or return you to a fresh verification step.

Account security

Keep your password private and sign out on a shared device. If your phone or sign-in details change, tell support before a wallet request. We may pause an account step until the updated details pass the checks described in these Terms & Conditions.

Record retention

We retain account and transaction records for the period needed to operate the account, address disputes and meet applicable legal requirements. A retention question should include your account contact details so we can explain which record category is involved.

Policy changes

When these Terms & Conditions change, we publish the revised wording on this policy page and identify the effective date where relevant. Check the page before using the account again, especially after a change affecting verification, wallet handling or access.

Correction requests

If a name, phone number or other account detail is wrong, contact us with the correction and supporting account context. We may verify ownership first, then confirm whether the change can be made under the current account and data rules.

Terms & Conditions Questions Answered

Before opening or using an account, you can use these Terms & Conditions answers to check the practical points that affect Indonesian access. We cover account ownership, phone verification, wallet records, device changes, data requests and the route for raising a disagreement. Where a matter depends on local law, our support team can explain the applicable account step.

They describe how you open and use an account, complete phone verification, keep credentials secure and request wallet transactions. They also explain data handling, cookies, account records, policy changes, support contact and access that depends on local law.

Yes, we may require phone verification before account access. Use the phone connected to your registration and follow the displayed account step. If the check stalls, contact support with the message shown; do not send your password or private security code.

Those local wallet names can appear in the payment process, subject to the account and transaction rules. Select the wallet shown for your request, keep its reference, and contact support if the status does not match. Wallet access depends on local law.

A mobile browser and a desktop browser can follow the same account path, but a new device may trigger an additional security check. Complete the requested verification rather than creating another account. Contact us if the device change was not made by you.

Send support the detail to correct, the registered phone or email and the reason for the request. We may verify account ownership before changing it. We will then confirm whether the requested update fits the current Terms & Conditions and data process.

You can contact us to ask which account or transaction records are held and whether a copy can be provided. Include enough account context for us to locate the record. We may verify ownership, and retention can depend on applicable legal requirements.

Use the account support route and name the specific Terms & Conditions clause, event date and transaction reference if relevant. Explain the outcome you are requesting. We will check the account record, identify any verification step and respond through the contact details on file.

Related Pages

online 138 Indonesia About Us online 138 Casino FAQ ShopeePay Withdraw Guide